Our Services
Three services. Each one built to leave your team in a better position.
Focused, practical people operations advisory — with fixed RM pricing and deliverables you can actually use.
Back to HomeOur Methodology
How we approach every engagement.
Before we suggest a single change, we spend time understanding what is already in place. Good people operations are rarely built from scratch — they are usually tidied, clarified, and strengthened. Our method starts with observation and ends with handover.
Every engagement follows four phases: understand (we listen and observe), map (we structure what we find), build (we create the outputs together), and hand over (we transfer cleanly with supporting documentation). The depth of each phase varies by service tier, but the arc is the same.
Understand
Working session, listening, direct questions about how things actually run.
Map
Structure the current state, identify the gaps, agree on priorities with your team.
Build
Create the deliverables — notes, templates, guides — with your input throughout.
Hand Over
Clean transfer with context so your team can maintain and build on the work.
Service 01 · RM 590
People Practices Review
A respectful look at how your team handles everyday people matters — onboarding, communication, and recognition — with gentle, practical suggestions. We focus on operational habits rather than regulated areas. Helpful for growing teams setting up better routines. Includes a working session and a short suggestions note.
- Onboarding, recognition, and communication habits reviewed
- One facilitated working session (2–3 hours)
- Written suggestions note with prioritised recommendations
- 3-month follow-up check-in included
How it works:
- 01.Brief intake call (30 min) to understand your team's size and current situation
- 02.Working session with you and one or two key team members
- 03.Suggestions note delivered within five business days of the session
- 04.Optional 30-minute call to walk through the note together
Service 02 · RM 2,400
Team Operations Engagement
A multi-week project to tidy how your organisation runs its people operations day to day — simple templates, clear steps, and a kinder onboarding flow. We keep it practical and non-regulatory. Suited to companies formalising informal habits. Includes process mapping, a template set, and a short handover guide.
- Full mapping of your current people operations processes
- Bespoke template set (onboarding, check-ins, internal comms)
- Clear process documentation your team can follow independently
- Handover guide explaining how to maintain and adapt the templates
- Payment split across two milestones
Typical timeline (3–4 weeks):
- Week 1.Discovery sessions and current-state mapping
- Week 2–3.Template and process documentation build, iterative review
- Week 4.Final review, handover guide, and knowledge transfer session
Service 03 · RM 4,300
Workplace Culture Programme
A wider advisory engagement that helps an organisation shape a healthier everyday working culture through shared norms, communication habits, and light feedback routines. We tailor it to your values. Built for established firms investing in their people experience. Includes workshops, a norms guide, and a feedback toolkit.
- Series of facilitated workshops with leadership or core team
- Workplace norms guide co-created with your team
- Light feedback toolkit (templates and facilitation notes)
- Communication habits mapping and improvement plan
- Payment split across two milestones
Typical timeline (6–8 weeks):
- Weeks 1–2.Discovery, current culture assessment, and scoping with leadership
- Weeks 3–5.Facilitated workshops with team, norms drafting, feedback toolkit build
- Weeks 6–8.Review cycle, final norms guide, handover, and close session
Choose Your Service
Which engagement suits your organisation?
Use this overview to decide where to start. You can always move to a more comprehensive engagement later.
| What's included | People Practices Review | Team Operations Engagement | Culture Programme |
|---|---|---|---|
| RM 590 | RM 2,400 | RM 4,300 | |
| Working session | |||
| Written suggestions note | |||
| Process mapping | — | ||
| Template set | — | ||
| Facilitated workshops | — | — | |
| Workplace norms guide | — | — | |
| Feedback toolkit | — | — | |
| 3-month check-in | |||
| Best for | Teams starting to formalise habits | Growing orgs building structure | Established firms investing in culture |
Not sure which fits best? Get in touch and we will help you decide.
Our Standards
What we hold ourselves to across every service.
Confidentiality Agreement
Signed before work begins. What you share stays with us.
Senior-Led Delivery
The advisor on the call is the advisor on the work. No delegation after sign-off.
Timeline Accountability
We agree a timeline before starting and communicate early if anything shifts.
Fixed, Published Pricing
No surprise additions. What you see on this page is what you pay.
Bespoke Outputs
Nothing is templated from a previous client. Every deliverable is written for you.
Scope Honesty
We decline work outside our scope rather than stretch to fill a brief we are not right for.
Pricing
Clear pricing in Malaysian Ringgit.
People Practices Review
RM 590
per engagement
- 1 working session
- Suggestions note
- 3-month check-in
- Full payment upfront
Team Operations Engagement
RM 2,400
per engagement
- Process mapping
- Bespoke template set
- Handover guide
- Two-milestone payment
Workplace Culture Programme
RM 4,300
per engagement
- Facilitated workshops
- Norms guide + feedback toolkit
- 6–8 week programme
- Two-milestone payment
Not sure where to start?
We will help you decide which service fits your situation.
A short conversation — no commitment, no sales pitch — is usually enough to clarify which engagement makes sense for where your organisation is right now.
Get in Touch